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Jerome Pineau

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Top Stories by Jerome Pineau

Chuck Hollis just penned another interested blog post about the economics behind private clouds for the enterprise. There is a lot of talk about on-premise versus on-demand SaaS these days in the BI community (and when I say SaaS I mean either private or public). From a financial standpoint, the two models are fairly well established. Basically, on-premise is budgeted as capital expenditure, while on-demand is budgeted as operational expenditure. Much like the difference between buying your TV and paying for your electric bill on a monthly basis, or the difference between buying and leasing a car. With on-premise you buy a lot of expensive stuff and it depreciates (and loses value) over time. With on-demand you rent a service for a short critical amount of time as needed. In many ways, the parallels are strikingly close to hiring in-house software developers vers... (more)

SaaS & Business Intelligence at Dreamforce

SalesForce.com Journal on Ulitzer I was lucky enough to be at Dreamforce 2009 last week and wanted to pen down a few thoughts while the event is still fresh in my mind. I don’t think there was any earth-shattering news there, and I got the feeling (both onsite and online) that a lot of people didn’t really grasp the value of Benioff’s announcement (or strategy) about “socializing” the platform with Chatter.  I, for one, certainly couldn’t make sense of Colin Powell’s presence at one of the keynotes (not sure what he can possibly offer the world of SaaS but maybe I missed somethin... (more)

The Wailing Wall of Open Source BI

Henry David Thoreau once wrote: "The mass of men lead lives of quiet desperation". Much the same can be said of the multitude of users struggling with open source reporting and analysis tools like Mondrian or Jaspersoft. The difference, of course, if that those folks happen to be pretty vocal. And nowhere more so than on those vendors' own "support" forums. I double-quote the term purposely. Because what you witness on these forums falls far (very far) short of what I consider to be minimally acceptable customer support levels. Now, it's a fact that many people find solace in the... (more)

Contrary Opinion: CRM is a Hoax

I have a pet peeve concerning two things I’ve been meaning to write about lately, namely CRM and multi-tenancy. I recently read an excellent article referencing both concepts and thought itmight be a good stepping stone to a quick blog post. In his article Don’t Get Conned – The many disguises worn by software-as-a-service, Matt Wallach discusses CRM software and the concept of SaaS multi-tenancy. Matt’s business is life sciences, and he discusses the state of CRM software for his industry. His argument is along the lines of “be wary of on-premise wolves in SaaS sheep clothing”.... (more)

Software that Sucks

Here’s a classic from the tech press that really caught my attention recently:  “In the context of software, the word “Enterprise” has now officially come to mean software that sucks. Enterprise Software hit the nadir of suckitude (sic) at the launch of “Enjoy SAP”.  This is like the American Dental Association launching “Enjoy Root Canal”.  SAP is certainly an easy target, but let’s face it, “Enterprise Software” is generally a poorly integrated mess.  Working with Enterprise Software feels a bit like walking through an industrial landfill or an airport hangar.  Nothing is bu... (more)