Henry David Thoreau once wrote: "The mass of men lead lives of quiet
desperation". Much the same can be said of the multitude of users struggling
with open source reporting and analysis tools like Mondrian or Jaspersoft.
The difference, of course, if that those folks happen to be pretty vocal. And
nowhere more so than on those vendors' own "support" forums.
I double-quote the term purposely. Because what you witness on these forums
falls far (very far) short of what I consider to be minimally acceptable
customer support levels. Now, it's a fact that many people find solace in
these communities - after all, given the massive amounts of questions posed
there, some are bound to get answered quickly and (hopefully) correctly. And
it's a fact that many people achieve success (or some level of it) with open
source BI solutions. At what cost, we can only surmise, but clearly... (more)
I want to keep this post fairly brief because there is so much stuff going on
at XSPRADA lately that I find myself pressed for time from 6AM to midnight on
a typical day which usually also includes weekends, but that’s the price
you pay for building a revolution. Ask Fidel, he knows.
First of all, I finally had time last Sunday to record a screencast
explaining how to install and setup our RDM/x software. In the process, I
discovered that Camstudio and Microsoft Windows x64 decoder were my friends,
reducing a 1.2GB video to 35Megs (phew!).
Second, I want to talk about my recent e... (more)
I’m a glutton for BI information to the point of addiction. Aday rarely
goes by without my “scanning” three hundred or so feeds, blogs,
twits,websites and other news and information sources pertaining to
businessintelligence. I did the same thing whenI was on the software
development side, mind you, but using significantly less onlinesources and
way more books. I find BI to be so dynamic an industry that by thetime most
books are published, the information is already obsolete. And that’s just
on the technical side. On the business front, things change andevolve even
SalesForce.com Journal on Ulitzer
I was lucky enough to be at Dreamforce 2009 last week and wanted to pen down
a few thoughts while the event is still fresh in my mind. I don’t think
there was any earth-shattering news there, and I got the feeling (both onsite
and online) that a lot of people didn’t really grasp the value of
Benioff’s announcement (or strategy) about “socializing” the platform
I, for one, certainly couldn’t make sense of Colin Powell’s presence at
one of the keynotes (not sure what he can possibly offer the world of SaaS
but maybe I missed somethin... (more)
I was recently asked to opine on what makes a social media manager and his
(or her) strategy successful in today's market.
Having dabbled in the field for a little while now (perhaps what can be
considered a long time in this emerging medium) it forced me to stop and
reflect on my own trials and tribulations in the realm of social media
The first thing I pondered is how to even define "success" in social media
and community management. It's not something that can be pinned down easily
like an engineering project where criteria are clearly defined.
Namely, does t... (more)